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  1. Hi Lielo, We'll look into the...

    Hi Lielo,

    We'll look into the mentors/disciples issues, we will make sure you get your reward properly, just send me a PM with your full avatar name.

    Thanks and sorry for any inconvenience...
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    694

    Sorry for any inconvenience, we're investigating...

    Sorry for any inconvenience, we're investigating this graphical issue to apply a fix asap.

    If support does not move your avatar to a new location soon, please send me a PM here with your full...
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    757

    Nope, the planned Karmoosh Aleef issue fix is not...

    Nope, the planned Karmoosh Aleef issue fix is not included in patch yet.

    We'll make an official announcement here on forum once the fix is ready.

    For now NPC Kenda no longer has her Get...
  4. Thanks Hally, your questions are highly valid and...

    Thanks Hally, your questions are highly valid and we understand the issues and concerns which we are constantly addressing.

    I appreciate your enthusiasm for Toulan, please do mention any issue...
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    That's a good catch! it certainly isn't designed...

    That's a good catch! it certainly isn't designed to be customizable.

    We'll apply a fix for it.

    Thanks Legacy! keep your valued feedback coming.
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    436

    Hi Valerie, New Player Experience have changed...

    Hi Valerie,

    New Player Experience have changed depending if the player has started on Toulan or has arrived from space.

    If you please check NPC Salam, at The Citadel he'll guide you to where...
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    944

    We'll look into "Khaffash Hide" , please mention...

    We'll look into "Khaffash Hide" , please mention any other items you also need to us to investigate.

    Thanks B-K!
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    36
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    2,914

    With an upcoming patch, we'll apply a solution...

    With an upcoming patch, we'll apply a solution for the issue of taming the new pet.

    For those going the exchange old Karmoosh Lateef route, we'll see how your liking the solution when applied, and...
  9. Thanks Avalon, we understand this situation and...

    Thanks Avalon, we understand this situation and are applying a solution in an upcoming patch soon.

    We will announce once the patch is applied, and will make sure all who accessed these instances...
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    2,914

    Hi Spawn, I understand where you're coming...

    Hi Spawn,

    I understand where you're coming from with your frustration.

    But if you plz allow me to win you over, by addressing some points

    The promise has been fulfilled, Aleef is the...
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    542

    Thanks Avalon and B-K, all input is noted, and we...

    Thanks Avalon and B-K, all input is noted, and we strive to apply solutions that make everyone happy!

    Keep your feedback coming.
  12. Sticky: Error with mission "Give me your Karmoosh Lateef"

    Regarding mission "Give Me Your Karmoosh Lateef" by NPC Kenda

    Sorry for the inconvenience with this error, we're fixing it asap.

    Until fix arrives, anyone who gives their Karmoosh Lateef pet to...
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    2,914

    no need to re-do mission, these are issues we...

    no need to re-do mission, these are issues we account for as some players would have active missions, that we apply changes/fixes for at VU, such as your scenario.

    please proceed with mission as...
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    2,914

    Release notes updated with further explanation on...

    Release notes updated with further explanation on Kenda missions.
  15. Replies
    36
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    2,914

    Hi Noorie, Sorry for inconvenience, we're...

    Hi Noorie,

    Sorry for inconvenience, we're investigating this error, but don't worry you'll get this mission reward, just send me a private message plz to communicate details.




    Hi Wang,
    ...
  16. Replies
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    542

    Thanks Avalon for your valued suggestions, keep...

    Thanks Avalon for your valued suggestions, keep em coming!

    but "hideous guinea pig??" ..Karmoosh would like a word with you ;-)

    for mission error, plz check here ...
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    436

    Thanks Legacy, yes we're applying a total fix of...

    Thanks Legacy, yes we're applying a total fix of the New Player Experience coming very soon in this VU.

    Please advise those affected to keep their progress, so they can continue after fix is...
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    Thanks Hally and Paradox, very interesting points...

    Thanks Hally and Paradox, very interesting points you bring up.

    We take note of everything you mention, we have a steady development track with exciting upcoming content.

    Some things take more...
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    780

    Sorry no official statements yet on when Codex is...

    Sorry no official statements yet on when Codex is introduced to rest of planets.

    All Quwa Challenges remain the same, we'll make sure we announce ahead of time when the Codex will be applied on...
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    To my knowledge NPCs are not scannable, their...

    To my knowledge NPCs are not scannable, their outfits are set during development, will get back to you on Labiba's pants.

    Thanks Legacy!
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    Thanks Liu, B-K, Legacy We'll further...

    Thanks Liu, B-K, Legacy

    We'll further investigate all mentioned issues, loot fixes have been applied already, we realize it's not enough and further changes and tweaks are needed to iron out loot...
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    1,598

    Thanks Legacy, I appreciate your suggestion,...

    Thanks Legacy, I appreciate your suggestion, Toulan's beginner experience is carefully tailored towards helping beginners find their way, there has been recent improvements however which may have led...
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    Thanks Legacy for bringing this matter to our...

    Thanks Legacy for bringing this matter to our attention, to my knowledge it's definitely not intended to take PECs in addition to the keys for dungeon entry.

    We'll investigate it and apply any...
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    Hi babai, Have you completed the starter...

    Hi babai,

    Have you completed the starter mining mission then returned to Bahar? he will then direct you to Faiza.

    Please tell me if this helps, thanks.
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    There has been indeed a loot fix applied...

    There has been indeed a loot fix applied recently.

    We'll look into "Tabtab Hide" , please mention any other items you also need to us to investigate.

    We're noting all your mentioned points,...
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